MTimko at 02:01, 18 March 2018

2018-03-18T02:01:29Z

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	'''BuComm Order ~~1706~~-06''' was issued ~~June 22nd~~, 2017 by the {{4sl}}. This order sets up response times and escalation process.		'''BuComm Order 1707-02''' was issued July 07th, 2017 by the {{4sl}}. This order sets up response times and escalation process.
	==Order Text==		==Order Text==
	{{Order_Header		{{Order_Header

MTimko: Created page with "{{disclaimer}} '''BuComm Order 1706-06''' was issued June 22nd, 2017 by the {{4sl}}. This order sets up response times and escalation process. ==Order Text== {{Order_Header |..."

2018-03-18T02:00:45Z

Created page with "{{disclaimer}} '''BuComm Order 1706-06''' was issued June 22nd, 2017 by the {{4sl}}. This order sets up response times and escalation process. ==Order Text== {{Order_Header |..."

New page

{{disclaimer}}
'''BuComm Order 1706-06''' was issued June 22nd, 2017 by the {{4sl}}. This order sets up response times and escalation process.
==Order Text==
{{Order_Header
| addressees = All Members of TRMN
| authority = David Weiner, [[RADM]], [[Fourth Space Lord]]
| subject = BuComm Order 1707-02 - Response times and escalation process
}}
At the Bureau of Communications, we endeavor to respond quickly to requests and Bolthole tickets, but occasionally during times of high volume, we drop the ball. This order will spell out how quickly you should expect a response and the escalation process if you do not get a response. With the exception of Space Lords, Deputy Space Lords, Space Lords’ Chief of Staff and members of the Royal Council, you should not directly contact myself or any members of my staff unsolicited except as specified in this order. The use of Facebook, Facebook Messenger or TRMN Forum private messages are not valid support channels and should not be utilized.

ARTWORK APPROVAL REQUEST, DOCUMENT EDITING/FORMATTING/LAYOUT REQUESTS

Expected initial response time: 7 days 
No response after 7 days: Email bucomm@trmn.org and request the status 
No response after an additional 5 days: Email cos@bucomm.trmn.org and request the status
 No response after an additional 3 days: Email 4sl@trmn.org 

Forum links for questions: viewforum.php?f=24 and viewforum.php?f=76

BOLTHOLE TICKETS

Expected initial response time: 7 days 
No response after 7 days: Email bucomm@trmn.org and request the status 
No response after an additional 5 days: Email cos@bucomm.trmn.org and request the status
 No response after an additional 3 days: Email 4sl@trmn.org 

Forum links for questions: Depends on the issue. There are forums for MEDUSA Q&A, General Forum Q&A and each Bureau should have a General Discussion or Questions forum as well

We are currently evaluating various solutions to improve these response times as well as your ability to track your request, and the initial response time should be considered the maximum time before receiving an initial response.

In Honor of the Queen

{{Order_Sig
| sig_1 = David Weiner, [[KSK]], [[GCE]], [[CGM]]
| sig_2 = Rear Admiral, RMN
| sig_3 = Fourth Space Lord, BuComm
| sig_4 = [[Baron]], Serpent Head Point
}}

==References==
{{reflist}}
==External Links==
*[https://forums.trmn.org/viewtopic.php?f=22&t=2462 Order as published in the '''TRMN BuComm Orders and Directives Forum''' TRMN Forum] (login required)

[[Category: BuComm Orders|1707-02]]
[[Category: 2017]]
[[Category: Communications]]

BuComm 1707-02 - Revision history

MTimko at 02:01, 18 March 2018

MTimko: Created page with "{{disclaimer}} '''BuComm Order 1706-06''' was issued June 22nd, 2017 by the {{4sl}}. This order sets up response times and escalation process. ==Order Text== {{Order_Header |..."