BuShips:CO Manual/Operations/Communications: Difference between revisions

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== Communications ==
== Communications ==


Communication is extremely important within TRMN. This goes for both internal chapter communication as well as information needing to go into, and out of the chapter. There are many modes available to you in regards to communication. This is including, but not limited to; emails, Facebook, Forums, and chat programs. Keep in mind that forum use is mandatory for all official modes of communication, but you are free to use any medium necessary to ensure that word gets to your members.
Communication is extremely important within TRMN. This goes for both internal chapter communication as well as information needing to go into, and out of the chapter. There are many modes available to you in regards to communication. This is including, but not limited to,  Forums, Facebook, and Email. Keep in mind that forum use is mandatory for all official modes of communication, but you are free to use any medium necessary to ensure that word gets to your members.
 
=== Email ===
 
Emails are a great way to know that the information is going out to each individual in your chapter. This can ensure greatest dissemination when you go to send a monthly newsletter or email a list of monthly activities. This can also be a great way to send out important messages or deadline reminders to the crew when it comes to competitions or award submissions and nominations. Remember to not overuse this method though, as it may lead members to block or mark the messages spam. It is recommended to limit this method to two-to-three times a month, as sometimes even weekly can seem like spam.
 
The easiest way to email the crew en masse is to copy the roster from MEDUSA, drag and copy all the email addresses only, and paste them into the BLIND CARBON COPY. We say the BCC as there are members who probably don’t want other people to know their email address, and to provide some privacy when it comes to contact information. It is also recommended that you put the Bosun and XO’s email addresses in the CC place (ship assigned emails are preferable) to show the membership on your chapter who their command team is, as well as where to contact them.


=== Forums ===
=== Forums ===


Admiralty Orders [[Admiralty_Order_1703-03|1703-03]] and [[Admiralty_Order_1711-02|1711-02]] both stipulate mandatory usage of the forums for all official communications of membership within the organization. 1711-02 further goes on to make it mandatory for a member of each chapter command triad to post monthly. While this may seem like a lot of work, it doesn’t have to take a lot of time. If you’re already posting a monthly newsletter, you can copy-paste the text into the forum, fulfilling the requirement easily. If you aren’t doing a monthly newsletter, all you would need to do is create a thread under your ship’s folder that you post “This is the monthly ship chatter, any questions comments or concerns?” or something along those lines. Even a simple post for promotions, or happenings on the ship, or events nearby would count, that way it’s easy to keep involved with what’s going on with the chapter.
Admiralty Orders [[Orders:Admiralty_Order_1703-03|1703-03]] and [[Orders:Admiralty_Order_1711-02|1711-02]] both stipulate mandatory usage of the forums for all official communications of membership within the organization. 1711-02 further goes on to make it mandatory for a member of each chapter command triad to post monthly. While this may seem like a lot of work, it doesn’t have to take a lot of time. If you’re already posting a monthly newsletter, you can copy-paste the text into the forum, fulfilling the requirement easily. If you aren’t doing a monthly newsletter, all you would need to do is create a thread under your ship’s folder that you post “This is the monthly ship chatter, any questions comments or concerns?” or something along those lines. Even a simple post for promotions, or happenings on the ship, or events nearby would count, that way it’s easy to keep involved with what’s going on with the chapter.


The forums are also designed to provide an easy archive of FAQs across all bureaus, fleet echelons, and even organizational level announcements. It is strongly urged that members scan these before posting or posing a question of their own, as it may have already been answered in a previous thread. There is a search function available so members can attempt to search for their question before asking it as well.
The forums are also designed to provide an easy archive of FAQs across all bureaus, fleet echelons, and even organizational level announcements. It is strongly urged that members scan these before posting or posing a question of their own, as it may have already been answered in a previous thread. There is a search function available so members can attempt to search for their question before asking it as well.
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* '''Ask before adding''' – This can mean two things. First and foremost, ask a member if they want to be on the page before adding them. Some don’t want to be part of a group for many reasons, so it’s easier to ask them first to avoid any problems. It would be good to develop this policy with the rest of your crew as well, so they don’t add members without their knowledge or consent. Secondly, this can also apply to when it comes to posting on Facebook, you may feel it necessary to make it so a member has to let a post be reviewed by a page admin before it goes on for the rest of the members to see.
* '''Ask before adding''' – This can mean two things. First and foremost, ask a member if they want to be on the page before adding them. Some don’t want to be part of a group for many reasons, so it’s easier to ask them first to avoid any problems. It would be good to develop this policy with the rest of your crew as well, so they don’t add members without their knowledge or consent. Secondly, this can also apply to when it comes to posting on Facebook, you may feel it necessary to make it so a member has to let a post be reviewed by a page admin before it goes on for the rest of the members to see.
* '''Cross-post from the forums''' – If you see information relevant to your crew, or even post something yourself on the forums, cross-post that information into Facebook. Again, it’s important to stress that forum use is required, but that doesn’t mean you can’t disseminate that information in other mediums. This helps ensure that your crew members who dislike the forums are also getting important information.
* '''Cross-post from the forums''' – If you see information relevant to your crew, or even post something yourself on the forums, cross-post that information into Facebook. Again, it’s important to stress that forum use is required, but that doesn’t mean you can’t disseminate that information in other mediums. This helps ensure that your crew members who dislike the forums are also getting important information.
=== Email ===
Emails are a great way to know that the information is going out to each individual in your chapter. This can ensure greatest dissemination when you go to send a monthly newsletter or email a list of monthly activities. This can also be a great way to send out important messages or deadline reminders to the crew when it comes to competitions or award submissions and nominations. Remember to not overuse this method though, as it may lead members to block or mark the messages spam. It is recommended to limit this method to two-to-three times a month, as sometimes even weekly can seem like spam.
The easiest way to email the crew en masse is to copy the roster from MEDUSA, drag and copy all the email addresses only, and paste them into the BLIND CARBON COPY. We say the BCC as there are members who probably don’t want other people to know their email address, and to provide some privacy when it comes to contact information. It is also recommended that you put the Bosun and XO’s email addresses in the CC place (ship assigned emails are preferable) to show the membership on your chapter who their command team is, as well as where to contact them.
[[Category:BuShips]]
[[Category:CO Manual|002]]
[[Category:Manuals]]
[[Category: CO Manual]]